BIZNES JARAYONLARINI OPTIMALLASHTIRISHDA ZAMONAVIY ANALITIK USULLARDAN FOYDALANISH
Abstract
Mazkur maqolada korxonalarda biznes jarayonlarini optimallashtirishda zamonaviy analitik usullardan foydalanish masalalari tadqiq etilgan. Xususan, biznes jarayonlarini modellashtirish, Business Process Management (BPM), process mining, Business Intelligence (BI), prediktiv tahlil, mashinaviy o‘qitish, imitatsion modellashtirish, operatsion tadqiqotlar hamda robotlashtirilgan jarayonlarni avtomatlashtirish texnologiyalarining o‘zaro bog‘liqligi yoritilgan. Korxonalarda jarayonlarni diagnostika qilish, muammoli nuqtalarni aniqlash, avtomatlashtirishga mos operatsiyalarni saralash, resurslarni optimal taqsimlash hamda jarayonlar natijadorligini doimiy monitoring qilishga asoslangan integratsiyalashgan model taklif etildi. Ushbu model korxonalarda operatsion xarajatlarni kamaytirish, xizmat ko‘rsatish tezligini oshirish, qarorlar qabul qilish sifatini yaxshilash va mijozlar ehtiyojiga tezkor javob qaytarishga xizmat qiladi.
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